Posted 2017-10-04
Should You Add a VUI or Chatbot to Your Marketing Strategy?
We look at the pros and cons of providing customers with an automated customer service agent, either through your site, Google Home, Slack, Alexa, or elsewhere.
Posted 2017-08-16
What to Consider When Drafting a Data Security Policy
Here’s a synopsis of what we shared during our session at OLA’s annual Compliance University.
Posted 2017-07-14
The CFPB’s New Forced Arbitration Rule Affects Our Industry
We look at the new rule that would ban forced arbitration and allow class action lawsuits against financial services companies within our industry.
Posted 2017-06-16
Increasing Conversion through Website Design
How to improve a call to action button by optimizing for color, placement, and verbiage.
Posted 2017-06-09
How the Financial CHOICE Act Would Dismantle the CFPB
A new bill that would declaw the Consumer Financial Protection Bureau and weaken Dodd-Frank will be voted on soon.
Posted 2017-05-23
CFPB Sets Its Sights on Small Business Lending
The industry may see more regulation as the CFPB looks to impose data collection requirements on business loan providers.
Posted 2017-04-26
After a Long Day in the Office ...
Sherri's desk Buddha gets pretty tired after putting in a full day at dot818.
Posted 2017-04-25
SEO: Can You Rank for a High-Volume Keyword?
Whether you’re launching a new website or just want to revamp your old one, here’s some insight on climbing the SERP for competitive keywords.
Posted 2017-03-14
CRA Updates Pose Risks to Lenders
The top three credit-reporting firms are set to remove certain civil-judgment and tax-lien data from reports.